Terms, shipping
& returns.

Shipping is on us

We currently ship within Canada only, and we cover the cost of shipping on every order, with no minimum purchase. The price you see is the price you pay for the product, plus any applicable taxes, which are calculated at checkout.

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow it to your door. Delivery times vary by destination, and your available delivery options are shown at checkout.

Please double-check your shipping address before completing your order. We can't be responsible for orders delayed or lost because of an incorrect address.

All sales are final

VITA is a personal-care product applied directly to the skin. For reasons of health, safety and hygiene, we can't accept returns or exchanges, and we can't offer refunds once an order has been placed. Like pharmacies and other providers of personal-care and health products, we have no way to confirm that a returned product hasn't been opened, used, contaminated or stored improperly, so it can never be safely resold. This policy protects every customer who receives a VITA roll-on, including you.

Because all sales are final, please read the cautions below, and if you have any doubt about whether VITA is right for you, speak with a healthcare professional before you buy.

If something goes wrong with your order: if your VITA arrives damaged or leaking, or isn't what you ordered, email info@vitalivelifeagain.com within 7 days of delivery with your order number and a photo, and we'll send you a replacement at no cost.

Nothing in this policy limits any rights you may have under the consumer protection laws that apply where you live.

An honest note about results

Everyone's body is different. Just as with pharmaceuticals and other health products, something that works well for one person may work differently, or not at all, for another. VITA may or may not be right for you, and we would rather tell you that plainly than promise otherwise.

VITA is a carefully made, all-natural roll-on intended to be part of your massage or wind-down routine. It is not a medicine and not a substitute for professional medical care. Reviews and experiences shared on this site reflect individual experiences only; your experience may differ.

Product cautions

• For external use only. Do not swallow. If swallowed, seek medical attention immediately.
• Not for use by anyone under 18. Keep out of reach of children and pets.
• Patch test before first use: apply a small amount to the inner forearm and wait 24 hours. Do not use if redness, itching or irritation develops.
• Keep away from the face, eyes, ears and mouth. Do not apply to broken, irritated or freshly shaved skin. If VITA gets in your eyes, rinse thoroughly with clean water and seek medical attention if irritation persists.
• Stop using immediately if you experience redness, rash, burning, swelling or any other reaction, and consult a healthcare professional.
• Consult a healthcare professional before use if you are pregnant or nursing, taking medication, have a medical condition, or have known allergies or sensitivities to plant-based ingredients.
• Do not use with heating pads, under tight bandages, or immediately before or after a hot bath, sauna or hot tub.
• Some botanical ingredients can increase sensitivity to sunlight. Do not apply before sun exposure, and avoid prolonged sun or tanning beds on treated skin.
• Use only as directed, up to 2–3 times daily. Wash your hands after applying.
• Store tightly closed in a cool, dark place, away from heat and direct sunlight.

Disclaimer & limitation of liability

VITA is not intended to diagnose, treat, cure or prevent any disease or medical condition. Statements on this website have not been evaluated by Health Canada or the U.S. Food and Drug Administration. The information on this site is for general information only and is not medical advice. Always consult a qualified healthcare professional with questions about your health, and do not use VITA to self-treat a serious or ongoing health concern or to delay seeking professional care.

By purchasing or using VITA, you confirm that you have read and understood these cautions and agree to use the product only as directed. To the fullest extent permitted by law, VITA and its owners, employees and partners are not liable for any injury, reaction, loss or damage arising from:

• use of the product contrary to these cautions or directions, or other misuse;
• use by anyone under 18;
• allergic reactions or sensitivities to any ingredient;
• delaying or forgoing professional medical advice or treatment;
• use in combination with other products, medications or treatments.

To the fullest extent permitted by law, our total liability for any claim relating to a product is limited to the amount you paid for that product. You agree to hold harmless VITA and its owners, employees and partners from claims arising from your use or misuse of the product. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

Payment

Payments are processed securely through our Wix checkout. The payment methods available to you are shown at checkout. All prices are listed in Canadian dollars (CAD).